We adore Jay Smooth’s AMAZING video about how to tell someone that they sound racist:
But what do you do when someone let’s you know that you have hurt them?
Franchesca Leigh (@chescaleigh) made a really super awesome video about how to apologize. This is stuff that every single human needs to watch:
Both videos talk about impact vs. intent. Chesca’s video also covers good allyship, listening, how not to respond and what makes a good apology.
She also breaks it down into some steps:
- Acknowledge what you did wrong
- Avoid using ‘but’ or ‘if’
- Say thank you to the person who called you out.
- Don’t just say it, do it.