How to Say You Are Sorry

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We adore Jay Smooth’s AMAZING video about how to tell someone that they sound racist:

But what do you do when someone let’s you know that you have hurt them?

Franchesca Leigh (@chescaleigh) made a really super awesome video about how to apologize.  This is stuff that every single human needs to watch:

Both videos talk about impact vs. intent.  Chesca’s video also covers good allyship, listening, how not to respond and what makes a good apology.

She also breaks it down into some steps:

  1. Acknowledge what you did wrong
  2. Avoid using ‘but’ or ‘if’
  3. Say thank you to the person who called you out.
  4. Don’t just say it, do it.
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